Games, Features, software and graphics
At Spartan Slots Casino, players will be kept busy and are sure to find something they enjoy, or at least are familiar with. With several software developers on hand including Betsoft, Microgaming, Net Entertainment, Parlay, Pragmatic Play, Rival Gaming, and Vivo Gaming. They have 151 online pokies, 13 table games, five video poker games, and three jackpots for their downloads. They also offer three live games where you can win real money online.
Payments (Banking options)
There is no information listed on the website about how long it takes to process withdrawals. But this can vary depending on any number of factors. One needs to factor in timeframes based on the withdrawal method as well as risk checks and verifications. There is also no information to find on the real money casino website about a minimum withdrawal amount. They do stipulate that depending on your membership level, your maximum withdrawal amount could be anywhere between $1000 and $35,000. They have multiple banking options available including bank transfers, debit cards, credit cards, Moneybookers, Poli, and more. Players deposits are processed immediately.
Customer service
You can email them if you have a complaint but chances are it won’t get a response. Beyond this, there is no contact information provided. You won’t find a phone number, you won’t find international numbers, and you certainly won’t find a mailing address. There is literally only one email address provided and that is for the support staff only.
Security, SSL and fair play
They are licensed in Curacao but this particular master license is incredibly difficult to contact directly or through a player especially if you have a complaint. The casino itself is publicly audited so many of your queries can be answered directly through support.
They are equipped with secure 128-bit SSL so players can be assured their account and personal details are safe and privacy is handled professionally.
Impression/Conclusion
Spartan Slots is not known for its trustworthiness. In fact, at one point a payment was sent to US card provider and that player have their card locked. So their card was locked and they had no money in the casino and the casino declined to help them. They also confiscated any winnings that the person had based on really vague terms. There have been a lot of complaints posted around the Internet and these operators have not responded to any of the complaints. Some of the biggest complaints relate to simple confiscation of funds for vague reasons. Most of the time they have refused to provide any type of evidence as to why they acted the way they did. They are very nonresponsive and since they are only licensed in one place, you, as the player, really have nowhere to go if you want an independent review or some kind of final arbitrator to help you with decisions.
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