Online Gambling Self-Exclusion Register:BetStop

By Gavin Harper Updated: September 2023

The landscape of online gambling in Australia is about to undergo a significant change, offering hope to those who have been impacted by gambling harm. The introduction of a self-exclusion register at real money online casinos, allows individuals to proactively protect themselves from online gambling companies. This marks a crucial step towards curbing the harm and being an effective responsible gambling tool.

Simplified Self-Exclusion Process

Kate Seselja, spokesperson for the Alliance for Gambling Reform, emphasizes the significance of this register in providing a comprehensive solution for individuals affected by gambling harm. Currently, individuals can exclude themselves from specific companies, but this often leads to a never-ending cycle of multiple companies reaching out to them, exacerbating the problem. With the introduction of the self-exclusion register, individuals will have a simplified and streamlined process to safeguard themselves not only from domestic operators but also from overseas companies that exploit the lack of gambling harm protections in Australia.

Lifetime Exclusion and Consideration

One of the key challenges with online gambling is the proliferation of multiple accounts across various platforms. As people become heavily involved in gambling, the number of accounts they hold increases, making it even more difficult to self-exclude effectively. However, the new register offers a potential solution by providing individuals the option to self-exclude for life. This raises the question of whether someone may want to lift the lifetime ban in the future for limited gambling activities. While the exact details are yet to be finalized, the process is expected to involve specific time frames and cooling-off periods to ensure that the decision to lift the ban is carefully considered. These measures aim to protect individuals from impulsivity and to prevent them from falling back into harmful gambling patterns.

Addressing Ineffectiveness with BetStop

Current self-exclusion registers have faced criticism for their ineffectiveness. Individuals can sign up and gain access to gambling platforms within 72 hours, before their identities are verified. Recognizing this flaw, the Australian government has decided to implement mandatory pre-verification, compelling wagering service providers to verify a person’s identity before they can create an account or place a bet. This crucial step ensures that self-exclusion measures are properly enforced, reducing the risk of relapse.

The introduction of BetStop is set to revolutionize the self-exclusion process for online gambling platforms. With a single touch, individuals can exclude themselves from all forms of online wagering, spanning from three months to a lifetime. This comprehensive approach ensures that individuals are shielded from temptation and cannot open new accounts or place bets. Furthermore, companies will be strictly prohibited from directly marketing to those on the self-exclusion register.

Welcome Changes from All Parties Involved

The implementation of BetStop and mandatory pre-verification has garnered support from both anti-gambling groups and the gambling industry itself. Responsible gambling organizations in Australia, such as Responsible Wagering Australia, emphasize the importance of providing a safe and regulated environment for all members. The introduction of these measures ensures that individuals struggling with gambling addiction receive the necessary support while maintaining the integrity of the industry.

Betstop To Reduce Gambling Harm

Wagering service providers face significant penalties if they fail to comply with the new regulations. Companies could potentially incur fines of up to $230,000 per day for non-compliance. Consequently, the focus for these organizations lies in avoiding penalties and fines by adhering to the guidelines and ensuring their operations align with the new register’s requirements. People must learn how to choose a safe online casino and that will help implement this new element. However, it’s important to note that these providers will also need to contribute to a new levy designed to fund the $40 million register. The Australian Communications and Media Authority will oversee the regulation and operation of this register.

Addressing Offshore and Illegal Operators

An important aspect of the self-exclusion register is its ability to address not only the operations of domestic online gambling companies but also the activities of offshore and illegal operators. The lack of effective safeguards has made Australia an attractive target for such entities, exploiting the absence of stringent regulations. While efforts have been made to shut down illicit sites, they often resurface through mirror sites, making it a game of whack-a-mole for regulators. However, the focus on the sports gambling and wagering companies operating in other jurisdictions is seen as a crucial step in establishing a more stringent regulatory environment. This shift aims to ensure that companies operating in Australia comply with the highest standards and prioritize the well-being of their customers.

Urgent Need for Gambling Reform

The need for stronger gambling regulations is underscored by the findings of an inquiry into the online gambling space. Australia has been identified as the country with the highest percentage of gambling losses globally, with a staggering 40% gap compared to Singapore, the next closest nation. The report highlights the urgent necessity for comprehensive gambling reform in Australia. For over a decade, the industry has operated with minimal restrictions and has significantly impacted individuals, households, and communities, resulting in substantial financial losses. The time has come to address this issue head-on and protect Australians from the adverse effects of gambling harm.

Positive Shift in Public Sentiment

Recent developments also indicate a positive shift in public sentiment and awareness regarding gambling-related issues. Companies are being compelled to adopt more responsible practices, including the provision of monthly balance sheets to customers. The tone of gambling advertisements has also changed, with a shift towards a more realistic portrayal of the risks involved. Rather than merely providing a quick disclaimer, the ads now emphasize the potential for significant financial loss. These changes reflect a growing recognition of the need for responsible gambling practices and signal a broader societal support for national gambling reform.


The establishment of an online gambling self-exclusion register represents a significant milestone in addressing the gambling harm crisis in Australia. By allowing individuals to proactively protect themselves from online gambling companies, the register offers a vital tool to those experiencing harm and acts as a preventive measure for potential victims. It is a clear message to the industry that the well-being of Australians cannot be compromised, and that necessary steps will be taken to ensure a safer and more regulated gambling environment.

As Australia embarks on this journey towards comprehensive gambling reform, it is crucial to continue advocating for effective safeguards, robust regulations, and enhanced support services for individuals affected by gambling harm. By working together, we can build a future where gambling-related harm is minimized, and the well-being of all Australians is prioritized.